Sales (v1.0.0)
The Sales domain encompasses all processes and systems related to the commercialization and distribution of products to end customers, both through direct and partner channels.
Details
Key Responsibilities:
Direct Sales (D2C - Direct to Consumer): Managing product sales through owned channels such as the company’s app and website, including customer interaction and order processing.
Promotions and Pricing: Defining, managing, and applying pricing rules, discounts, and promotional campaigns to products across all sales channels.
Product Content: Centralizing and managing rich product information (descriptions, images, tags) to be used across multiple sales channels, ensuring consistent and appealing presentation to customers.
Partner Channels (2PL / Marketplaces): Integrating with external partner platforms (e.g., iFood, Shopee) to synchronize product catalogs, manage orders, and adapt business rules specific to each marketplace channel.